Effective Date: November 9, 2024
Welcome to GLIMYR! Please carefully read these Terms of Service (“Terms”) before using our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.
1. Overview
1.1 About Us
GLIMYR is a platform specializing in mystery box bracelets. Our mission is to offer high-quality, stylish, and fun bracelets delivered in mystery box format, ensuring a unique shopping experience for all our customers.
1.2 Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use the platform. These Terms apply to all website users, including browsers, vendors, customers, merchants, and contributors of content.
1.3 Changes to Terms
We reserve the right to update, modify, or replace these Terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Continued use of the website constitutes acceptance of any updated Terms.
1.4 Third-Party Hosting
Our online store is hosted on WooCommerce, which provides us with the e-commerce platform necessary to sell our products and services.
2. Products and Pricing
2.1 Mystery Box Products
Our products are sold exclusively in a mystery box format, where bracelets are randomly selected from a curated collection of over 300 unique designs. Customers cannot choose specific styles, colors, or designs, as the selection process is entirely random.
2.2 Pricing
- $38 Mystery Box: Includes 3 randomly selected bracelets.
- $99 Mystery Box: Includes 10 randomly selected bracelets.
All prices are listed in USD and are subject to change without notice. Discounts, promotions, and special offers cannot be combined unless explicitly stated.
2.3 Gift Packaging
All mystery box orders are elegantly packaged in high-quality gift boxes, making them suitable for both personal use and gifting.
3. Shipping and Delivery
3.1 Processing Time
Orders are processed and shipped within 2-5 business days after payment confirmation.
3.2 Shipping Policy
- Free Shipping: All orders qualify for free shipping within the United States.
- Delivery Timeline: Standard shipping typically takes 7-10 business days within the United States.
3.3 International Shipping
Currently, we only ship within the United States. We are working to expand our shipping coverage to other countries in the near future.
3.4 Shipping Delays
We are not responsible for delays caused by factors beyond our control, including but not limited to holidays, peak shopping seasons, adverse weather conditions, or carrier-related issues.
3.5 Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment on the carrier’s website.
4. Returns, Refunds, and Exchanges
4.1 Eligibility for Returns or Refunds
We accept returns or refunds only under the following conditions:
- Product Quality Issues: If a bracelet arrives damaged, defective, or otherwise unusable.
- Return Request Timeline: Customers must notify us within 7 days of receiving their order to initiate a return or refund.
4.2 Non-Returnable Items
We do not accept returns or refunds for:
- Dissatisfaction with the random selection of bracelets.
- Items without documented quality issues.
4.3 Return Process
To request a return or refund, email us at wangda796@gmail.com with:
- Your order number.
- A description of the issue.
- Clear photos of the damaged or defective items.
Approved refunds will be processed within 7 business days and credited to the original payment method. For detailed information, please refer to our Refund and Return Policy.
5. Payment
5.1 Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
5.2 Payment Security
All transactions are securely processed through encrypted payment gateways to protect your payment information.
6. Gift Cards
6.1 Gift Card Policy
Gift cards are available for purchase on our website. Gift cards can be redeemed for any of our mystery box products but cannot be exchanged for cash. They are delivered digitally via email.
7. Wholesale Services
We offer wholesale purchasing options for businesses and individuals interested in buying in bulk. For inquiries, pricing, and details, please contact us at wangda796@gmail.com.
8. Intellectual Property
8.1 Ownership of Content
All content, including but not limited to text, images, graphics, and designs on our website, is the intellectual property of GLIMYR and is protected under copyright laws.
8.2 Prohibited Use
You may not reproduce, duplicate, or distribute any content from this website without prior written consent. Unauthorized use may result in legal action.
9. Limitation of Liability
9.1 No Warranty
All products and services are provided “as is” and “as available.” We do not guarantee uninterrupted access to our website or error-free products.
9.2 Limited Liability
To the fullest extent permitted by law, GLIMYR shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
10. Privacy Policy
Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms and any related agreements are governed by the laws of the United States. Any disputes arising under these Terms will be resolved exclusively in the courts of [Your State/City].
12. Amendments to Terms
We reserve the right to modify these Terms at any time without prior notice. The latest version will always be available on this page. By continuing to use our website, you agree to any changes made to these Terms.
13. Contact Information
For any questions, concerns, or feedback, please contact us:
- Email: wangda796@gmail.com
Thank you for shopping with us! We appreciate your trust in GLIMYR and hope you enjoy your mystery box experience.